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Frequently Asked Questions

What are the vaccine/health requirements?

All dogs that come in for boarding in our Griffin location must be current on their rabies & distemper/parvo vaccination within the year. Please provide proof of purchase for current heartworm prevention OR a negative fecal within the last six months. Dogs must also be on a current vet-strength flea/tick prevention. If fleas are found when arriving, they will either be sent home or will be given a Capstar pill and/or flea bath and quarantined for 24 hours at the owner's expense.

*Note: We do NOT require the bordetella (kennel cough) vaccine. However, if you choose to vaccinate your pet for this, there is a 10-day quarantine period before they are able to stay with us.

The reason for this is that strains of live virus are present in the vaccine, and there is a possibility for those to shed to dogs around them and cause other dogs to become infected.

PUPPIES: Puppies need to have completed their entire vaccine series as well as their rabies vaccine. They must be on a vet-strength flea/tick prevention. Puppies up until the age of six months must provide proof of a negative fecal exam monthly to ensure no intestinal parasites are present.

*Note: We do NOT require the bordetella (kennel cough) vaccine. However, if you choose to vaccinate your pet for this, there is a 10-day quarantine period before they are able to stay with us.

What do I need to bring for my dogs stay?

The only thing that you need to bring is your dog's food for the duration of its stay. Please pre-portion your dog's food into individual bags. This ensures your dog gets their proper feeding amount and saves valuable space in our feeding area.Please pre-portion your dogs food into individual servings per meal per dog. There will be a $5.00 charge if we have to pre-portion your dogs meals.

We provide raised beds/blankets and stainless steel bowls for you dog so you don't have to!

What are the pick up/drop off hours for boarding?

Pick-up/drop-off hours for the week are as follows:

  • Mon-Fri 7:00 a.m.-6:00 p.m.
  • Saturday 8:00 a.m. - 12:00 p.m.
  • Sunday 12:00 p.m. -4:00 p.m.

Holiday rates/hours

We are closed for any pick up/drop off on the following holidays:

  • Thanksgiving Day
  • Fourth of July
  • Christmas Eve Day-closed for 1/2 day
  • Christmas Day
  • New Year's Eve Day - closed for 1/2 day
  • New Year's Day

A 20% deposit will be required to hold your boarding reservation on the above-mentioned holidays as well as peak times such as Labor Day, 4th of July, school breaks, the holiday weekend of Thanksgiving, and the holiday week between Christmas Eve Day- New Year's Day. Reservations that are canceled less than one week prior to any of the above-mentioned days are non-refundable.

Keep your pet HappyCall Us Today

MON - Fri:
7:00 am - 6:00 pm
Saturday:
8:00 am - 12:00 pm
sunday:
12:00 pm - 4:00 pm
Our Email:
Info@zoomiespetcarega.com