FAQs
Grooming
What are the vaccine/health requirements?
All dogs that come in for grooming must be current on distemper/parvo vaccine within the year and on a vet-strength flea/tick prevention. Dogs arriving with a current flea problem will be sent home.
*Note: We do NOT require the bordetella (kennel cough) vaccine. However, if you choose to vaccinate your pet for this, there is a 10-day quarantine period before they are able to come in.
*Side Note: All dogs must be spayed/neutered by 8 months in order to participate in group play of any kind.
What are the drop-off/pick-up times for grooming appointments?
Our drop-off times are between 7am -1p.m. We will send you a text when your dog is finished and ready to be picked up. If needed, your dog is welcome to stay with us until we close at 6:00 p.m.
There is a $25 deposit required for booked appointments and is non refundable if canceled or changed less than 24 hours notice.
Boarding
Based off of the initial pet profile that is submitted, we may require the dog to do a temperament test trial before any boarding reservations can be made. We may also require this periodically if we have concerns due to the dogs' behavior over time or as we deem necessary.
What are the vaccine/health requirements?
All dogs that come in for boarding in our Griffin location must be current on their rabies & distemper/parvo vaccination within the year. Please provide proof of purchase for current heartworm prevention OR a negative fecal within the last six months. Dogs must also be on a current vet-strength flea/tick prevention. If fleas are found when arriving, they will either be sent home or will be given a Capstar pill and/or flea bath and quarantined for 24 hours at the owner's expense.
*Note: We do NOT require the bordetella (kennel cough) vaccine. However, if you choose to vaccinate your pet for this, there is a 10 day quarantine period before they are able to stay with us.
The reason for this is that strains of live virus are present in the vaccine, and there is a possibility for those to shed to dogs around them and cause other dogs to become infected.
PUPPIES: Puppies need to have completed their entire vaccine series as well as their rabies vaccine. They must be on a vet strength flea/tick prevention. Puppies up until the age of six months must provide proof of a negative fecal exam monthly to ensure no intestinal parasites are present.
*Note: We do NOT require the bordetella (kennel cough) vaccine. However, if you choose to vaccinate your pet for this, there is a 10-day quarantine period before they are able to stay with us.
What do I need to bring for my dog's stay?
The only thing that you need to bring is your dog's food for the duration of its stay. Please pre-portion your dog's food into individual bags. This ensures your dog gets their proper feeding amount and saves valuable space in our feeding area. Please pre-portion your dogs food into individual servings per meal per dog. There will be a $5.00 charge if we have to pre-portion your dogs meals.
We provide raised beds/blankets and stainless steel bowls for you dog so you don't have to!
What are the pick-up/drop-off hours for boarding?
Pick up/drop off hours for the week are as follows:
- Mon-Fri 7:00 a.m.- 6:00 p.m.
- Saturday 8:00 a.m - 12:00 p.m.
- Sunday 12:00 p.m. - 4:00 p.m.
holidays/school breaks
We are closed for any pick-up/drop-off on the following holidays:
- Thanksgiving Day
- Fourth of July
- Christmas Eve Day-closed for 1/2 day
- Christmas Day
- New Year's Eve Day - closed for 1/2 day
- New Year's Day
A 20% deposit will be required to hold your boarding reservation. Reservations that are canceled less than one week prior to any of the above-mentioned holidays are non-refundable.
daycare
Reservations are not required and we do daycare Mon-Fri from 7am-6pm
What are the vaccine/health requirements?
All dogs that come in for daycare reflect the service category theyre looking at in our Griffin location must be current on their rabies & distemper/parvo vaccination within the year. Please provide proof of purchase for current heartworm prevention OR a negative fecal within the last six months. Dogs must also be on a current vet-strength flea/tick prevention. If fleas are found when arriving, they will either be sent home or will be given a Capstar pill and/or flea bath and quarantined for 24 hours at the owner's expense.
*Note: We do NOT require the bordetella (kennel cough) vaccine. However, if you choose to vaccinate your pet for this, there is a 10 day quarantine period before they are able to stay with us.
The reason for this is that strains of live virus are present in the vaccine, and there is a possibility for those to shed to dogs around them and cause other dogs to become infected.
PUPPIES: Puppies need to have completed their entire vaccine series as well as their rabies vaccine. They must be on a vet strength flea/tick prevention. Puppies up until the age of six months must provide proof of a negative fecal exam monthly to ensure no intestinal parasites are present.
*Note: We do NOT require the bordetella (kennel cough) vaccine. However, if you choose to vaccinate your pet for this, there is a 10-day quarantine period before they are able to stay with us.
Sitting
How do I schedule a pet sitting consultation?
Call the front office at 470-204-7073 to schedule an initial new client consultation






